A SupraNet Communications Partnership: The Aidmatrix Foundation
In an industry as diverse and as rapidly changing as the Internet, it has become common for customers to switch providers frequently to keep up with their own changing business demands. At SupraNet, we value our client relationships and pride ourselves on our client retention rate. We aim to grow with our client's evolving needs, and in turn, more than 60% of our clients have been with us for over 5 years, with almost 20% having been with us for 10 years or more.
In 2005, The Aidmatrix Foundation began their business partnership with SupraNet. Led by former Wisconsin Governor Scott McCallum, Aidmatrix is a 501(c)3 nonprofit organization headquartered in Irving, Texas, with offices in Germany and India. They are a leader in supply chain management for humanitarian relief; building and operating powerful technology hubs that support diverse stakeholder groups in their efforts to work together to solve the world’s most challenging humanitarian crises. Governor McCallum served as a member of the Wisconsin State Senate and as the 41st Lieutenant Governor of Wisconsin before becoming the states 43rd Governor from 2001-2003. He is now proud to be leading an organization that impacts the lives of more than 65 million people annually worldwide due to donated goods, money and services. To learn more about Aidmatrix, visit www.aidmatrix.org.
When more than 40,000 leading business, nonprofit and government partners leveraging solutions from Aidmatrix to mobilize more than $1.5 billion in aid annual, CEO Governor McCallum finds that being able to rely on SupraNet is vital. He states, “SupraNet has always been a reliable partner. We can do our job because we can count on SupraNet doing their job.” SupraNet is able to support the influx of activity to some of Aidmatrix’s critical online humanitarian-relief systems. It is this type of reliability and focus on customer service that makes SupraNet stand apart from other Internet Service Providers.
At SupraNet, our commitment to provide superior reliability and customer service and our unwavering integrity play a critical role in our continued long-term customer loyalty. Because SupraNet believes that our clients deserve the utmost attention, they are connected with live and knowledgeable staff each and every time they reach out. Every client is treated like the valued partner they are and is given the time and attention they deserve. In addition to live call support, SupraNet makes a point to check in with clients often to make sure that their needs are being met as their businesses evolve and change.
To find out more about SupraNet's long-term customer loyalty, as well as our other core values, click here.
To find out what it feels like to work with a truly committed partner, contact SupraNet today!